Track Your Order

Want to know where your gift is? Here is how to follow your order from our hands to your door.

1. Check Your Shipping Confirmation Email

Once your order ships, we send a shipping confirmation email with your tracking number and a tracking link when available. Orders are processed within 1 to 2 business days, and standard shipping takes 3 to 5 business days after that.

2. View Your Order Status Page

Your order confirmation email includes a link to your order status page, where you can see the latest status of your order and tracking details once it ships. You can also sign in to your account with the email address used at checkout to view your orders.

3. Allow Time for Tracking to Update

Tracking can take 24 to 48 hours to update after the carrier receives your package. If your tracking has not updated after 48 hours, please contact us.

Still Need Help?

Send us your order number and we will look it up for you.

Need Help?

Email: support@gifcare.com
Phone: +1 914-502-9573 (Monday to Friday, 9:00 AM to 5:00 PM Eastern Time)
Mailing address: 71 E Kingsbridge Rd, Bronx, NY 10468, United States

Please see our Shipping Policy for full delivery details.